Cancellation and Late Policy

Cancellation Policy

At Graceful Skin, your appointment time is reserved especially for you. I understand that life happens and plans can change. I kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Cancellations or rescheduling requests made within 24 hours of your scheduled appointment will result in a charge of 30% of the scheduled service.

This policy allows me the opportunity to offer your appointment time to another client and helps me protect the time dedicated to each person who visits Graceful Skin.

Thank you for respecting my time and the time of other clients.

Late Arrival Policy

I completely understand that unexpected delays can happen. If you are running late, please let me know as soon as possible.

Clients arriving 15 minutes or more after their scheduled appointment time may need to have their appointment rescheduled, depending on the remaining appointment time and other clients scheduled that day.

If your appointment can still be accommodated, your service may need to be shortened in order to respect the appointments that follow. Your service will not be extended beyond your originally scheduled appointment time.

Arriving on time allows you to receive the full experience you’ve reserved and helps me provide the same level of care and attention to every client.

Before Your Appointment

Please plan to arrive on time for your appointment. Arrivals 15 minutes or more late may need to be rescheduled depending on availability.

If you know you are going to be late, please reach out as soon as possible so I can determine the best way to accommodate you.

Thank you for understanding and helping me keep Graceful Skin running smoothly while providing every client with the time and care they deserve.